Betjili is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our Services, why we collect this information and how we use the information collected.
Please note that this Privacy Policy will be agreed between you and Betjili. (‘we’, ‘us’ or ‘our’, as appropriate). This Privacy Policy is an integral part of the Betjili Terms and Conditions. We may change this Privacy Policy from time to time and will notify you of these changes by posting the changed terms on our Platform. We recommend that you review this Privacy Policy regularly.
We consider information that can be used to identify an individual, including but not limited to first and last name, date of birth, home or other physical address, email address, phone number or other relevant information, as personal information (‘Personal Information’). When you use our website, register for an account or use our services, you may be asked to provide personal information. The personal information we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and service feedback activity logs that are unique to you, as well as certain administrative and traffic information that includes: source IP address, access time, access date, web page(s) visited, language used, software crash reports, and browser type used
We may automatically collect some of the information discussed above and obtain personal information about you where you provide such information through other communications and interactions on the Services or Betjili Sites. We may also obtain personal information from online vendors and service providers and from customer lists legally acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support to process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services and we will use the personal information as described in this Privacy Policy below. This information will only be disclosed to third parties outside the Company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.
We use the personal information we collect from you to provide our Services, provide customer support, undertake necessary security and identity verification checks, process your online transactions, assist you in participating in third-party promotions, fulfil certain business requirements and for any other purposes related to the operation of the Services. For example, we may share your personal information with our carefully selected partners (with whom we have arrangements to share data).
Your personal information may be used by us to provide you with: (1) promotional offers and information about our products and services; and (2) promotional offers and information about our partners’ products and services, to expand the range of products offered and to improve our customer service. From time to time, we may request information from you through surveys or contests. Participation in these surveys or contests is entirely voluntary and you have the choice whether or not to disclose such information. The information requested may include contact information (such as name, mailing address, and telephone number) and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to the use of your name for advertising and promotional purposes without additional compensation where prohibited by law. Unless you elect not to receive promotional information, we may use your personal information (including your email address and phone number) to provide you with information about our products, services, and promotions, including other gaming products (including online poker, casino, betting, backgammon) and third-party products and services carefully selected by us.
We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, our Site or Services, or in circumstances where we are under substantial legal obligation to do so; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, you have committed or attempted to commit fraud, including but not limited to game manipulation or payment fraud with the Company or any other user of the Service, or if we suspect you of fraud, use of a stolen credit card, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (including your identity) with other online gaming sites, banks, credit card companies, appropriate agencies, and relevant authorities. (4) For the purpose of addiction prevention research, data may be anonymized and transmitted to relevant institutions.
You may ‘opt out’ of receiving any promotional communications by selecting to opt out through your account settings available on our Site or Services or in an email received from us, or at any time by sending an email, or by writing to Customer Service.
In addition, you may contact us if you: 1) wish to confirm the accuracy of the personal information we have collected about you; 2) wish to update your personal information; and/or 3) have a complaint about our use of your personal information. If requested, we will (1) update any information you have provided to us, if you demonstrate the need for such a change or (2) identify any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy will prevent us from retaining your personal information where we are required to do so by law.
To play real money games on our Services, you must send and receive money to us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to the processing of your personal information, including the transfer of information outside your country. We take steps to ensure that our arrangements with payment systems protect your privacy.
We reserve the right to conduct a security review at any time to verify the registration data provided by you and to review your use of the Services and your financial transactions for potential violations of our Terms and Conditions and applicable laws. By using our Services and thereby agreeing to our Terms and Conditions, you authorize us to use your personal information and to disclose your personal information to third parties to verify the information you provide when using our Services, including, where necessary, the transfer of information outside your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.
We understand the importance of security and the techniques required to protect information. We store all personal information we receive directly from you in an encrypted and password-protected database located within our secure network behind active state-of-the-art firewall software. (Our Services support SSL). We also take steps to ensure that our subsidiaries, agents, affiliates and suppliers employ adequate security measures.
Our Services are not intended for or directed at persons under the age of eighteen (18) years (or the legal age in their respective jurisdiction). Any person who provides us with their information through any part of the Services represents to us that they are eighteen (18) years of age (or the legal age in their respective jurisdiction) or older. It is our policy to detect attempts by minors to access our Services which may require the initiation of a security review. If we become aware that a minor has attempted to provide or submit personal information through our Services, we will not accept their information and will take steps to remove the information from our records.
Personal information collected on the Services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our Services, you expressly consent to the transfer of information outside of your country (including countries that are not assessed as having adequate privacy laws). However, we take steps to ensure that our agents, affiliates and suppliers comply with our privacy standards regardless of their location.
Information stored on your device
When you access our Services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use local shared objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visit across sites. Cookies or flash cookies cannot be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to our site, improve our services, and make it easier and/or more relevant for you to use. We use Flash cookies and third-party cookies to show you more relevant and tailored advertising.
Strictly Necessary Cookies
Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.
During the registration process
These cookies will hold information collected during your registration and allow us to recognize you as a customer and provide you with the services you require. We may use this data to better understand your interests while you are online and to enhance your visits to our platforms.
On our website
For visitors to our website, we use cookies to collect information. Our server uses three different types of cookies:
A ‘session-based’ cookie: This type of cookie is allocated to your computer only for the duration of your visit to our website. A session-based cookie helps you move around our website quickly and, if you are a registered customer, allows us to provide you with more relevant information. This cookie automatically expires when you close your browser.
A ‘persistent’ cookie: This type of cookie will remain on your computer for the period specified for each cookie. Flash cookies are also permanent.
‘Analytic’ cookies: This type of cookie allows us to recognise and count the number of visitors to our site and to see how visitors use our services. These help us to improve the way our sites work, for example by ensuring that you can easily find what you are looking for. You have the ability to accept or refuse cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually change your browser settings to refuse cookies. The Help menu in the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how the browser will notify you when you receive a new cookie, and how to disable cookies completely.
Flash Cookies
You can change your Flash Player settings to prevent the use of Flash cookies. Your Flash Player’s Settings Manager allows you to manage your preferences. To prohibit Flash cookies from all third-party content, go to the ‘Global Storage Settings’ panel of the Settings Manager and deselect the check box labeled ‘Allow third-party Flash content to store information on your computer’ and close the Settings Manager. . Alternatively, you can adjust your settings for specific websites you visit via the ‘Website Storage Settings’ panel, which is also available in the Settings Manager.
If you are using an older version of Flash Player or an older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available version. If you choose to decline cookies, you may not be able to experience all of the interactive features of our site.
We cannot guarantee the security of any information that links to or from any third-party online site that links to the Services or information collected by any third party operating our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is governed by the privacy policies, if any, of such third parties.
The Services are operated ‘as is’ and ‘as available’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee or represent that there will be error-free performance regarding the privacy of your personal information and we will not be liable for any indirect, incidental, consequential or punitive damages related to the use or disclosure of such personal information.
Your use of our Services constitutes an agreement to our Privacy Policy.
This is our complete and exclusive Privacy Policy and supersedes any prior versions. This Privacy Policy should be read in conjunction with our Terms and any additional applicable terms posted on our Platform. We may change this Privacy Policy from time to time and will notify you of such changes by posting the changed terms on our Platform. Your continued use of our Services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you review this Privacy Policy regularly.
Our website may contain links to other websites, which are beyond our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policies, which may differ from ours. We are not responsible. Only the operators of these websites are responsible for their functionality or any errors that may occur on the linked sites.
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