Betjili is committed to promoting responsible gambling among its customers as well as promoting awareness of problem gambling and improving prevention, intervention and treatment.

Betjili’s Responsible Gambling Policy sets out its commitment to reducing the negative effects of problem gambling and promoting responsible gambling practices.

Betjili supports a generation of online gamblers by providing them with a wide range of games and entertainment. We also take responsibility for our product line-up.

Betjili aims to provide the world’s safest and most innovative gaming platform for adults. The clean and safe products offered allow each user to play within their financial means and receive the highest quality service. Honesty, fairness and reliability are the guiding principles of Betjili’s work. It is therefore clear that Betjili should do everything possible to avoid and minimize the problems that can arise from participating in gambling, especially in the case of immoderate gambling. At the same time, it is important to respect the rights of those who participate in games of chance to a reasonable extent as a means of entertainment.

Responsible gaming at Betjili is based on three fundamental principles: player safety, game safety and protection against gaming addiction. Together with research institutions, associations and therapy institutions, we work to create a responsible, safe and reliable framework for online gaming.

Player safety

We take responsibility for the safety of our players. Player safety is based on prohibiting the presence of minors from participating in games and the protection of privacy, which involves the responsible processing of personal data and payments. The fairness and random nature of the products offered are closely monitored by independent organizations. Marketing communications are also geared towards player safety: we promise that players get what they deserve in our transparent line.

Protection against gaming addiction: research – prevention – intervention

Most users who play sports bets, casino bets and other gaming offers play in moderation for entertainment. Some habits and patterns of behavior (such as shopping, playing sports, eating or drinking alcohol) that are considered normal and do not cause any anxiety can become addictive for some people and cause problems. Similarly, betting on sports and gambling can cause problems for a small group of customers.

Clients with gaming addiction are prohibited from further participation in the gaming line-up. Customers are subsequently provided with the introduction of the organization where they can receive professional advice and support.

Self-responsibility is the most sustainable form of prevention

The main principle promoted by Betjili is that the final decision to play or not to play and the responsibility to estimate how much money can be spent on the game should be the customer himself.

Customer self-responsibility is therefore the most effective form of protection against addiction. Betjili sees its responsibility to support customers by providing transparent products, providing complete information and by keeping a clear line of behavior.

Protection of minors

Betjili does not allow minors (persons under the age of 18) to participate in games and place bets. That is why confirmation of the age of majority and confirmation of the date of birth are mandatory during registration. Betjili takes the issue of minors participating in games and betting very seriously. In order to provide the best possible protection for minors, we also rely on the support of parents and guardians. Please keep your data for account access in a safe place (user ID and password).

In addition, we recommend that you install filter software. This software will allow you to restrict access to Internet resources that are unsuitable for children and adolescents.

Responsibility for the problem

Betjili offers a wide variety of games and bets, which are a means of entertainment for most customers. At the same time, the company takes responsibility for its customers by providing support and tools to maintain a safe and entertaining environment, taking into account the associated risks.

Clients who have difficulty assessing risks, recognizing their own limits or who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Betjili takes responsibility for such users by blocking their access to its products for their own protection.

The main thing is to be informed!

Most people play for fun. Moderate participation in games within their financial capabilities is completely acceptable. However, for a small number of people, gambling is not just entertainment, it is a challenge that must be taken seriously.

What is problematic gaming behavior?

A problematic gaming behavior is considered to be behavior that interferes with the life, work, financial situation or health of a person or his family. Long-term participation in games is contraindicated for such a person as it can lead to negative consequences.

Pathological game addiction was officially recognized in 1980 and is listed in the list of psychological disorders of the international classification systems DSM-IV and ICD-10. It is defined as a long, repeated and frequently extended tendency to play despite current negative personal and social circumstances, such as debt, breakdown of family relationships and delays in professional growth.

In what cases should a person’s behavior be considered as addiction?

It is necessary to underline that the diagnosis of game addiction can only be qualified by specialists. The material presented on this web-page will help you to estimate and define your own gaming behavior.

The particular danger of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may indicate existing problems. In the presence of at least five of the following symptoms, the likelihood of severe dependence is high:

1. The player is deeply involved in gambling, all his thoughts are only about the game.

2. Over time, the amount of bets increases.

3. Attempts to quit or control his participation in games seem unsuccessful.

4. When limiting his participation in gambling, a person feels bored and depressed.

5. The game is a way to escape from problems or discomfort.

6. The player tries to win back the lost amount,

7. Lies about his gambling behavior,

8. Commits illegal acts,

9. Destroys or breaks relationships with family and colleagues,

10. Takes loans to participate in games.

Rules for responsible gaming

By following the rules below, you can enjoy the game without worries:

1. Start playing only when you are calm and focused.

2. Take regular breaks.

3. Determine for yourself in advance the monthly expenses that you can spend on the game.

4. Once you have set a maximum limit, do not increase it further.

5. Before you start playing, set a maximum winning amount, after which you should stop playing.

6. Determine in advance the amount you can afford to lose.

7. Do not start playing under the influence of alcohol or drugs.

8. Do not start playing in a depressed state.